Setup & configuration
Choose entry trigger, goal, eligibility and exit criteria.
Read the guideFeatures Automate
Automate product system
Customer Journey Builder
Coordinate lifecycle branches, waits, actions and exits.
What this system changes
Coordinate lifecycle branches, waits, actions and exits.
Daily operation
Compose decisions, waits, messages, tasks and handoffs.
Read the guideAutomation
Run event-driven journeys across configured channels.
Read the guideMeasurement
Review entries, progression, delivery and outcome paths.
Read the guideGovernance & controls
Apply consent, caps, approvals and observable run history.
Read the guideOperating model
From configuration to accountable outcome.
Adrox treats this capability as part of a connected workflow. It receives context, supports operating work, produces observable output and remains inside tenant, permission and approval boundaries.
Context
Choose entry trigger, goal, eligibility and exit criteria.
Action
Compose decisions, waits, messages, tasks and handoffs.
System behaviour
Run event-driven journeys across configured channels.
Evidence
Review entries, progression, delivery and outcome paths.
Control
Apply consent, caps, approvals and observable run history.
Next step
Use the linked product guides to configure and validate the workflow in your own tenant.
Implementation conversation
Map this feature to your sources, owners, channels and required operating outcome.
Discuss implementationPackage comparison
See how this feature’s configuration, operation, automation, measurement and controls map across packages.
Open the 320-facet matrix