Setup & configuration
Configure site, knowledge, greeting and handoff behaviour.
Read the guideFeatures Converse
Converse product system
Web Chatbot
Deploy project-aware website conversations and lead capture.
What this system changes
Deploy project-aware website conversations and lead capture.
Daily operation
Review conversations, captured context and escalation needs.
Read the guideAutomation
Answer supported questions and route qualified conversations.
Read the guideMeasurement
Measure starts, engagement, handoffs and captured intent.
Read the guideGovernance & controls
Bound knowledge, disclosure, permissions and human escalation.
Read the guideOperating model
From configuration to accountable outcome.
Adrox treats this capability as part of a connected workflow. It receives context, supports operating work, produces observable output and remains inside tenant, permission and approval boundaries.
Context
Configure site, knowledge, greeting and handoff behaviour.
Action
Review conversations, captured context and escalation needs.
System behaviour
Answer supported questions and route qualified conversations.
Evidence
Measure starts, engagement, handoffs and captured intent.
Control
Bound knowledge, disclosure, permissions and human escalation.
Next step
Use the linked product guides to configure and validate the workflow in your own tenant.
Implementation conversation
Map this feature to your sources, owners, channels and required operating outcome.
Discuss implementationPackage comparison
See how this feature’s configuration, operation, automation, measurement and controls map across packages.
Open the 320-facet matrix