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Platform Customer & audience data

Know every audience

Build useful audience context without losing identity or consent boundaries.

Bring leads, contacts, events and campaign interactions into Customer 360. Resolve identities, score intent, build segments and keep suppression rules close to activation.

What changes

Richer customer context

Safer activation

More relevant lifecycle decisions

01

Leads, people and contacts

02

Customer 360 timelines

03

Identity stitching

04

Behaviour and event capture

05

Dynamic segments

06

Lead and intent scoring

07

Propensity and lookalike intelligence

08

Consent and suppression management

How it operates

Context moves through a clear operating sequence.

01

Ingest

Capture known profiles, anonymous events and campaign responses.

02

Resolve

Connect signals to the right customer or account where evidence permits.

03

Activate

Use segments and scores in journeys, campaigns and routing.